Frequently asked question
Everything you might want to know before starting your NESS journey.
What happens during an intake consultation?
Your intake begins with a consultation where we discuss your goals, lifestyle, training experience, injuries, and expectations. From there, we plan your first workout and create a personalized plan together.
Is personal training suitable for beginners?
Absolutely. Whether you're completely new to the gym or returning after a break, every session is tailored to your current fitness level.
How often should I train?
Most clients train with me 1–3 times per week, depending on their goals, schedule, and budget. We'll determine the best plan together.
Where do the sessions take place?
All sessions take place at SportCity New Babylon in The Hague.
How long is a session?
Each personal training session lasts60 minutes.
What if I have an injury or medical condition?
Training is always adapted to your individual needs. Please let me know about any injuries or medical conditions during your consultation so we can train safely.
Do you offer online coaching?
Yes! If you can't train in person, online coaching is available with customized workouts, nutrition guidance, accountability, and regular check-ins.
How quickly will I see results?
Everyone progresses differently. With consistency in training, nutrition, sleep, and recovery, many clients begin noticing positive changes within the first few weeks.
Here you can see some of our clients amazing transformations
Do I receive a nutrition plan?
Yes. You can get an extension on top of your coaching package, you'll receive personalized nutrition guidance that fits your lifestyle and goals.
Do I have to follow a strict diet?
No. The NESS Method focuses on sustainable habits, balanced nutrition, and long-term results rather than restriction.
Can I pay in installments?
Yes. Payment options can be discussed before starting your coaching package.
Can I cancel or reschedule a session?
Sessions can be rescheduled up to 48 hours in advance. Cancellations made later than this may count as a completed session, except in emergencies.
Do the sessions expire?
Packages are intended to be completed consistently. You'll receive the full validity period of 6 month or 1 year when purchasing your package.
When will my order be shipped?
Orders are typically processed within 1–3 business days. Once your order has been shipped, you'll receive a confirmation email with tracking information.
Do you ship internationally?
Yes! We currently ship toall European countries.
How much does shipping cost?
- 🇳🇱 The Netherlands: Free shipping
- 🇪🇺 Rest of Europe: €7.99 flat-rate shipping
Shipping costs are automatically calculated at checkout.
Can I return my order?
Unopened and unused products can be returned within 14 days of delivery. Please contact us before returning your item.
Can I return digital products?
No. Digital products arenon-refundablebecause they are delivered instantly after purchase.
My order arrived damaged. What should I do?
Please contact us within48 hoursof receiving your order and include photos of the damaged item so we can help as quickly as possible.
Can I change or cancel my order?
If your order hasn't been shipped yet, contact us as soon as possible and we'll do our best to make the requested changes.
Which resistance band should I choose?
Each band is designed for different exercises and fitness levels. Check the product description for guidance, or contact us if you'd like help choosing the right one.
How do I care for my booty bands?
Wipe them with a damp cloth after use and allow them to air dry. Store them away from direct sunlight to help preserve the material.
Still have a question?
If you can't find the answer you're looking for, I'd love to help.
Email:Â contact@nessbyines.comÂ
Instagram:Â @ness.byines
